Designing clarity in complex systems

I’m a lead product designer specialising in enterprise platforms and design systems. I help organisations reduce complexity, manage risk, and deliver products that scale in real operational environments.

Work

Woolworths

Case study

A prototype the vendor could build from, not interpret

Corporate gift card registration for Woolworths New Zealand enables businesses to register for bulk gift card purchasing. A third-party vendor had not met the quality standard on the front end. Rather than producing more Figma designs, I delivered a coded prototype in React using OpenSpec, giving the vendor a working reference that replaced interpretive handoff with working code they could build directly against.

Wpay

Case study

Design infrastructure for an enterprise payments platform

Wpay is the Woolworths Group's merchant acquiring business. I led the establishment of the design system that became the operating foundation for design, engineering, and product across the platform, with front-end developer velocity improving by an estimated 40 per cent and the design system becoming infrastructure for the major initiatives that followed.

ANZ

Case study

Institutional core banking rebuilt for the browser

ANZ Orion replaced a two-decade-old C++/ASP Classic core banking platform with a modern browser-based system for institutional banking operations. I led UX design across the full replatforming engagement, reducing the screens required to open a customer account from 21 to 4, and eliminating the workstation deployment model that had constrained the previous system for years.

Companies I’ve worked with

  • Woolworths
  • Macquarie
  • ANZ
  • Tennis Australia
  • Telstra
  • NAB
  • AMP
  • News Corp
  • Bunnings
  • Kmart

The design system and requirement pages have significantly accelerated development velocity, allowing developers to quickly deliver consistent, bug-free frontend enhancements while saving time and reducing effort.

Product Owner, Wpay